Campaign Booking Terms

1. Services provided

Inflink provides influencer marketing services to Brands. Inflink will:

• Coordinate the booking you have placed;
• Engage a creator from its roster as an independent contractor to create the agreed content;
• Manage brief delivery, content review, and content publication;
• Act as your counterparty and single point of contact throughout the engagement.

2. Order formation

A binding services order is formed between you and Inflink when:

• you complete checkout for a specific campaign on the Inflink platform, and
• payment of the full campaign fee is received by Inflink.

Each completed checkout constitutes a separate services order under these Booking Terms.

3. Scope and deliverables

The scope of each booking is defined by the specific campaign parameters you selected at checkout, including:

• Creator (or creator tier where applicable);
• Content type (Reel, Post, Story, bundle);
• Number of deliverables;
• Publication timeline;
• Usage rights and duration;
• Any brief or creative direction you provided.

Material changes to scope after order formation must be agreed in writing between you and Inflink and may incur additional fees.

4. Price and payment

• The total campaign fee shown at checkout is inclusive of all Inflink services and creator compensation.
• Payment is due in full at checkout unless otherwise agreed in writing.
• UAE Value Added Tax (VAT), where applicable, will be added or shown separately per UAE tax regulations.
• All fees are in AED unless otherwise stated.
• Inflink receives the campaign fee as consideration for services rendered. Creator compensation is paid by Inflink under its separate Creator Agreement.

5. Performance timeline and approval

• Inflink will coordinate creator engagement and content production in line with the timeline shown at checkout.
• Draft content will be submitted to you for review where the booking includes review rights.
• You will have forty-eight (48) hours from draft submission to approve, request reasonable revisions (up to two rounds included), or raise concerns.
• If you do not respond within the review window, the content will be deemed approved.
• Content will then be published by the creator on the agreed date.

6. Usage rights

Unless otherwise agreed at checkout, delivered content is licensed to you on the following default basis:

• Use: organic use only, on your owned channels (website, social media accounts, email newsletters).
• Duration: three (3) months from publication.
• Territory: United Arab Emirates.
• Media: no paid media or amplification.

Extended usage rights (paid media, longer duration, broader territory, white-listing, dark posts) may be purchased as add-ons at checkout or by separate agreement.

7. Cancellation and refund policy

• Before creator is assigned: full refund available on request.
• After creator is assigned but before content creation begins: 75% refund (Inflink retains 25% to cover creator kill fee and coordination cost).
• After content creation has begun but before publication: 25% refund at Inflink's discretion, depending on stage of production.
• After content has been published: no refund.

Refund requests must be submitted in writing to Inflink support.

7.1 Post-delivery rejection and dispute resolution

Creators booked through Inflink must deliver the services agreed at checkout, all deliverables described in the brief, the number of revisions specified, and the publication timeline. You cannot reject a delivered order for reasons outside that agreed scope (for example, a change in your preferences after approval, or a subjective dislike of a performance choice that complies with the brief).

If you believe a delivered order does not meet the brief, you may raise a dispute from the order review page instead of rejecting outright. A dispute:

• Freezes payment on that order until Inflink’s admin team reviews it.
• Requires you to describe the specific problem in at least 100 characters so the team can review the complaint fairly.
• Is reviewed within twenty-four (24) hours of submission.

After review, the Inflink admin team will choose one of four outcomes:

• Release to creator: the brief was met and payment is released in full.
• Full refund to brand: the brief was not met; a full refund is processed to your original payment method (5–10 business days).
• Partial refund: a portion of the campaign fee is refunded to you and the remainder released to the creator.
• Back to revisions: the creator is given one more chance to deliver to brief; no payment moves yet.

Admin decisions are made in good faith based on the brief, the delivered work, and any context provided by both parties. The admin decision is final for platform purposes; any further escalation follows Section 12 (Disputes) and Section 15 (Governing law and jurisdiction).

Like the established creator-economy platforms (Fiverr, Upwork and similar), Inflink sits between Brand and Creator as a fair intermediary, protecting brands from creators who do not deliver, and protecting creators from buyers who reject on subjective grounds unrelated to the agreed scope.

8. Our warranties

Inflink warrants that:

• Creators on the Inflink roster are vetted for authenticity and professional conduct.
• Content will include advertising disclosures required under applicable UAE regulations.
• Reasonable efforts will be made to meet the brief and timeline.
• Inflink has the right to grant the usage rights set out in Section 6.

Except as expressly set out above, Inflink makes no warranties regarding specific business outcomes (reach, engagement, sales, or conversions).

9. Your obligations

You agree:

• to provide briefs, creative direction, and feedback in a timely manner;
• not to share Inflink campaign briefs, creator rates, or platform pricing with third parties;
• to comply with all applicable laws in your use of delivered content;
• not to modify delivered content in a way that is misleading, defamatory, or damaging to the creator's reputation;
• to settle any invoices and additional fees promptly.

10. Limitation of liability

Our total aggregate liability to you in connection with any booking shall not exceed the total campaign fee paid for that booking.

Inflink shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

11. Non-circumvention

For the term of any active booking and for twelve (12) months following its completion or termination, you agree not to directly engage or contract with any creator you were first introduced to through an Inflink booking, outside of the Inflink platform.

This does not restrict you from working with creators you had a pre-existing direct relationship with before using Inflink.

12. Disputes

• All issues, complaints, or disputes regarding content, delivery, or performance must be raised with Inflink. You agree not to contact creators directly regarding disputes.
• Inflink will investigate and respond in good faith, seeking resolution within fourteen (14) days.
• Unresolved disputes may be escalated to the governing law forum in Section 15.

13. Indemnity

Inflink will indemnify you against third-party claims alleging that content delivered under a booking infringes copyright, trademark, or similar rights, provided you:

• Notify Inflink promptly of the claim;
• Do not make any admissions or settlements without Inflink's consent;
• Cooperate reasonably with Inflink's defence.

This indemnity is subject to the limitation of liability in Section 10 and does not apply where the infringement arises from brand-supplied materials, briefs, or modifications made by you.

14. Confidentiality

Each party agrees to keep confidential any non-public commercial, technical, or strategic information disclosed by the other party in connection with a booking, for three (3) years after the booking's completion.

15. Governing law and jurisdiction

These Booking Terms are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE, being the emirate in which Following FZC is registered.

16. General provisions

• Entire agreement: these Booking Terms, together with the Platform Terms of Use, govern each booking.
• Severability: if any provision is unenforceable, the remainder remains in effect.
• No waiver: failure to enforce a provision is not a waiver.
• Assignment: you may not assign these Booking Terms without our consent. Inflink may assign to any affiliate or successor.
• Account deletion: upon deletion of your account, Inflink will delete personal data as described in our Privacy Policy, while retaining anonymised records required for legal, tax, and audit purposes.
• Contact: legal@inflink.ae.